Niklas Röker

SAP Signavio, Berlin

• Created, prepared and analyzed reports and monitored KPIs for strategic decision-making in customer and post-sales activities in the SaaS business
• Managed and drove projects such as Customer Success Days, regional consumption and adoption campaigns, and ACV enablement initiatives
• Supported the Vice President of Customer Success MEE in day-to-day business, strategic initiatives and cross-team collaboration with Product Management, Marketing and Sales
• Evolved and created use-case- and value-driven customer engagements, Customer Success assets and playbooks

SAP.iO Foundry Berlin

• Identified whitespaces through stakeholder alignment based on the SAP roadmap
• Scouted and screened startups globally, facilitated screening calls and onboarded selected startups to the SAP partner program
• Aligned stakeholders to develop joint business cases and integration scenarios for a joint go-to-market, expanding SAP's partner ecosystem
• Assisted with integrations of partner solutions and SAP marketplace listings; supported demo days and event production

SAP Signavio, Berlin

• Ran weekly, quarterly and annual pipeline analyses across all stages of the sales funnel as a basis for strategy meetings
• Planned and executed B2B email marketing campaigns and a sponsored third-party event, including follow-up
• Recorded leads in Excel and enriched data in HubSpot

Allbirds, Berlin

Sales and customer engagement; supported KPI reporting and analytics, recruiting and the CX team, including English–German translation of product knowledge.

DialogDirect, Berlin

Led fundraising for UNHCR with supervision of small teams; reported team performance to regional managers.

Aalborg University, Denmark

• GPA 10.1 / 12 (Danish 7-point scale); taught in English
• Thesis: “Skills as Organizational Knowledge Assets at the Automation Threshold: When Does Codified Know-How Become Reliably Executable by Agents?”
• Additional coursework: Business Intelligence & SME Internationalization (Copenhagen Business School summer school)

HTW Berlin, University of Applied Sciences

• Final grade 1.67 (“good”); taught in English
• Thesis: “How are Business Ethics Evolving in the Age of AI?”
• Additional coursework: Introduction to Python Programming (TU Berlin winter school)

Heinrich-von-Stephan-Oberschule, Berlin · Final grade 1.7

South Colchester Academy, Nova Scotia, Canada · Graduated with Honors